MAIA @AMPYME Panama

Nov 20, 2025By Bailey Klinger
Bailey Klinger

MAIA started in Peru, which remains our largest country, but one year ago we started working in Panama, in partnership with AMYPME and the ILO.

As in all countries where we operate, the first stage is a detailed proecss of adaptation with local experts. In the case of Panama, our initial focus was small-scale producers of coffee and vegetables, and the tool was adapted and validated with sector experts. With them we collected a series of key country-specific manuals, guides, and rules, ending with country-sector specialized prompts and knowledge bases for RAG. MAIA @AMPYME was born.

After multiple rounds of testing, in the face of very positive user feedback the tool was made generally available. Here you can see Jackeline Munoz, Panama's minister of labor and workforce development, along with leadership from AMPYME and the ILO at their official launch of Maia


Panama has quickly grown to become MAIA's second largest country with thousands of users, and we are entring new rounds of validation and expansion with the ILO and AMPYME!