Voice Mode in PHL

Here is an interesting video of a trainer (I believe related to the ILO SIYB program but could be wrong) using ChatGPT's voice mode with a small business owner in the Philippines (via Starlink no less). 

In our first round of experiments users liked the ability to send their questions as audio, but preferred written responses, particularly as the issues discussed became more detailed. But that was before the new voice mode. We plan to do another round of experiments with audio replies next year, but that will stay within the WhatsApp interface. Its great to see more experiments like this, to figure out how to make AI more accessible and usable for MSMEs in emerging markets!